This article describes troubleshooting computers that are powering up correctly and passing the Dell BIOS screen at boot-up, but do not successfully boot to Microsoft Windowsġ. Click below to change the operating system: This article is for Microsoft Windows XP. Restore the Operating System to Factory Settings. Use Clean-Boot Troubleshooting to Isolate the Software Issue.Use System Restore to Revert to a Previous State.Use Startup Repair to Restore Critical Windows Files.Verify the Computer Finishes Initial Power-Up (POST).Please visit the Microsoft XP website for the full end of support statement. This article will no longer be updated and remains for information only. Note: As of April 8, 2014, Windows XP customers are no longer receiving new security updates, non-security hotfixes, free or paid assisted support options, or online technical content updates from Microsoft.
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